Adeel Riaz

• Develop and execute sales strategies for scrap copper, used batteries, and other recyclable metals. • Achieve monthly and annual sales targets. • Build relationships with: • Scrap dealers • Workshops & garages • Construction companies • Industrial units • Ensure steady supply of used copper wires, scrap metal, and used lead-acid batteries. • Negotiate purchase rates for better profit margins.

• Answer incoming calls and inquiries from postpaid customers. • Provide accurate information about Telenor postpaid plans, billing, and services. • Handle customer complaints and resolve service issues as per company guidelines. • Troubleshoot problems related to postpaid accounts, billing disputes, network or service faults. • Escalate complex issues to managers or relevant internal teams when necessary

• Handles outbound or inbound sales for electricity and natural gas supply companies operating in deregulated U.S. markets • Promoted electricity and natural gas supply plans on behalf of licensed U.S. retail energy providers. • Explained fixed-rate vs. variable-rate plans and pricing structures clearly. • Completed customer enrollments and transferred calls for Third-Party Verification (TPV). • Ensured full compliance

• Supervised and managed a team of payer enrollment specialists handling U.S. healthcare provider enrollments. • Reviewed and submitted CMS-1500 applications, EFT/ERA setups, for payers e.g Medicare, Medicaid and all commercial Payers. • Managed CAQH profile updates, attestations, and credentialing documentation. • Monitored application status and followed up with payer representatives to reduce turnaround time.