Aderogbayimika Adeyemi Adelola

- Developed strategies for cultivating and managing relationships with new clients. - Created a framework for understanding customer needs, researching, and developing plans to address them. - Worked with internal departments to ensure the company meets clients’ expectations. - Created and delivered presentations to internal and external stakeholders to showcase work. - Coordinated and executed marketing campaigns to generate new leads and sales opportunities. - Oversaw customer relationship management system.

- Utilised hands-on knowledge and training to assist new students to settle down and acclimatise to their new environment. - Performed administrative and logistics duties. - Collaborated with other tutors to share best practices and resources. - Responded to email and phone requests, providing students with specific information. - Generated reports detailing key accomplishments, challenges, and recommendations.

- Developed Merchant acquisition strategies and maintained acquisition trackers on processes and procedures. - Responsible for sales pitches and the effective onboarding of new merchants. - Communication of the value propositions of buying and selling online as it relates to the Nigerian e-commerce ecosystem - Management and deployment of retailer acquisition tools, updating and maintaining analytics-based acquisition reports. - Coached team members in techniques necessary to complete job tasks. - Trained new team members by relaying information on company procedures and safety requirements.