Alain TAMDEM
Lead Data Scientist | AI & Generative AI Specialist
Toronto, ON, Canada (Permanent Resident)
Summary
Senior Data Scientist with 10+ years of experience delivering AI, ML, and Generative AI solutions in banking, insurance, and telecom industries. Specialized in LLMs, RAG systems, OCR, predictive modeling, and analytics. Proven track record building production-grade AI systems improving operational efficiency, customer targeting, and business performance.
Experience
- Developed machine learning models for cross-selling, upselling, and churn prediction, improving campaign targeting precision by an estimated 20–30%. - Built OCR and deep learning solutions automating legal document verification workflows, reducing manual validation workload by approximately 60–80%. - Designed and deployed an AI-powered recommendation and argumentation engine reducing advisor preparation time by an estimated 40–50%. - Built a RAG-powered enterprise chatbot reducing internal document search time by more than 80% through intelligent semantic retrieval across company knowledge bases. - Developed an AI-powered agent for life insurance statement analysis, beneficiary extraction, structured data storage, completion recommendations, and querying workflows, contributing to an estimated 30% increase in beneficiary subscription rates after customer death events. - Implemented Generative AI-based sentiment analysis pipelines processing thousands of customer feedback records and reducing manual review effort by more than 70%. - Delivered enterprise Power BI dashboards used by 50+ stakeholders across actuarial, finance, marketing, and customer experience teams. - Designed and implemented end-to-end Dataiku workflows to ingest raw data from the enterprise banking Data Lake, engineer features, and deploy cross-sell machine learning models and personalized insurance product recommendation engines, driving a 15%+ increase in insurance product uptake among banking customers.
- Developed customer segmentation and scoring models improving marketing campaign targeting quality and increasing campaign efficiency by an estimated 15–25%. - Engineered scalable PySpark and Spark SQL data pipelines to consolidate and transform large-scale datasets from 10+ enterprise data sources into a centralized analytics platform, enabling high-performance AI, machine learning, and business intelligence initiatives - Built OCR-based accident report processing solutions reducing manual processing workload by approximately 60%. - Delivered Qlik Sense dashboards reducing reporting preparation time from days to near real-time monitoring. - Trained 30+ business users on Dataiku self-service analytics workflows and low-complexity AI use cases. - Supported customer experience optimization initiatives through analytics solutions leveraging large-scale NPS and customer feedback datasets.
- Developed analytics tools supporting bond portfolio allocation and trading activity monitoring for investment and risk teams. - Built deep learning anomaly detection models for yield curve validation, reducing manual verification workload by more than 50%. - Improved operational monitoring efficiency through advanced analytics dashboards and automated financial validation processes. - Contributed to analytics initiatives supporting investment monitoring and risk analysis activities across international teams.
- Contributed to enterprise-scale telecommunications and digital banking software projects serving large customer environments. - Developed recommendation systems leveraging digital media consumption behavior to improve personalization capabilities. - Built machine learning fraud detection solutions improving monitoring efficiency for online digital content transactions. - Participated in backend software architecture, analytics implementation, and large-scale infrastructure monitoring projects.
Education
Skills
Languages
Certifications
Projects
- Leading the design and development of an AI-powered agent automating technical assessments for data and AI recruitment processes. - Building intelligent evaluation workflows combining LLMs, scoring systems, and automated candidate analysis to improve recruitment efficiency and assessment consistency. - Contributing to scalable AI recruitment solutions aimed at accelerating screening and improving technical talent identification.
Volunteer Experience
Supporting educational success initiatives for teenagers from underserved communities