Antonia Kreuzer
Hospitality & Customer Service Professional
Mayen, Germany
Summary
Customer-focused hospitality professional with 4.5 years of experience in restaurant service and extensive experience working in fast-paced environments. Skilled in guest communication, food and beverage service, handling payments and maintaining a high standard of customer service. Friendly, reliable and adaptable with strong English communication skills and a genuine interest in providing excellent guest experiences.
Experience
* Provided friendly and efficient food and beverage service in a fast-paced restaurant * Independently managed an assigned section and served multiple tables per shift * Took orders, prepared and served beverages, delivered food and processed payments. * Worked closely with a small team of 2–3 servers while maintaining high standards of customer service
* Supported educators in the daily care and supervision of children * Assisted with activities, games and creative projects * Communicated with children, parents and colleagues in a friendly and responsible manner * Helped maintain a safe, organized and positive environment