Muhammad Ali Afzal
Food Service Supervisor | Quick-Service Restaurant (QSR) Operations
Bahrain
Summary
Experienced Food Service Supervisor with international experience in quick-service restaurant operations, including KFC and Krispy Kreme under Americana Group. Skilled in team supervision, shift operations, food safety compliance, and customer service, and currently seeking opportunities in Canada with employer sponsorship.
Experience
* Oversee daily operations in a fast-paced, high-volume quick-service restaurant * Lead, train, and schedule staff to ensure efficient shift performance * Maintain strict adherence to **food safety, hygiene, and workplace safety standards** * Manage inventory, cash handling, and shift reporting * Resolve customer issues to ensure a **positive guest experience** * Implement process improvements to enhance team productivity and operational efficiency.
* Managed shift operations in a high-volume QSR environment * Trained and supervised crew members to deliver consistent service quality * Ensured compliance with **food safety and sanitation standards** * Assisted with inventory management, cash reconciliation, and daily reporting * Maintained service quality during peak hours and resolved customer concerns.