Chloe Barry
Shift Manager and Experienced Server
Toronto, ON
Summary
Recent master's graduate in Applied Sport & Exercise Psychology with strong communication and performance-support skills. Extensive experience in hospitality and client-facing roles, demonstrating reliability, teamwork, and performance under pressure. Motivated to gain hands-on experience in sport, wellbeing, or people-focused roles, while also highly adaptable to fast-paced service environments.
Experience
Earned a promotion to shift manager just two months after starting because of strong reliability and great work during the busy opening launch. Help floor and bar teams during shifts, keeping service fast and jumping in to handle guest issues so everyone leaves happy and satisfied. Handle full opening and closing duties, take care of daily cash drawer counts and kept an account of regular stock takes and inventory tracking.
Designed and delivered two one-off team workshops focused on performance mindset, confidence, and communication.
Delivered friendly, efficient service in a high-volume café/restaurant environment. Built strong rapport with regular customers, contributing to a welcoming community atmosphere. Managed the ground floor independently and completed solo closing duties.
Managed phone calls, appointment scheduling, payments, and medical transcription. Communicated calmly and professionally with patients in high-stress situations. Maintained strict confidentiality and attention to detail in a healthcare setting.
Education
Skills
Certifications
Volunteer Experience
Spent over seven years volunteering as a youth basketball coach in my local area, mentoring young athletes and helping them build teamwork and leadership skills. This hands-on experience working with teams directly fuelled my passion for sports mentality, ultimately inspiring me to pursue my master's degree. Beyond running practices and coaching games, I focused on creating a positive environment that helped players grow both their confidence on the court and their mental resilience off it.