EZRA JOY GARROVILLAS
Health Care Assistant
Victoria, BC
Summary
I bring hands on practicum experience as a Health Care Assistant, along with a strong foundation in communication, resident care, and safety protocols. I provide compassionate, client focused support in both residential and clinical settings, and am skilled in assisting with personal care, mobility, nutrition, and daily living activities while maintaining dignity and independence. Alongside my current experience in healthcare scheduling and coordination, I offer strong organizational skills, attention to detail, and the ability to collaborate effectively with care teams to support quality patient outcomes.
Experience
- Assisted residents with hygiene, grooming, and personal care based on care plans - Supported nutrition, mobility, transfers, and safe use of equipment - Provided continence care and encouraged independence in daily activities - Documented care, communicated with RN and LPN, maintained a safe environment
- Assisted residents with hygiene, grooming, and personal care based on care plans - Supported nutrition, mobility, transfers, and safe use of equipment - Provided continence care and encouraged independence in daily activities - Documented care, communicated with RN and LPN, maintained a safe environment
- Coordinated client services, schedules, and staff assignments per care plans and policies - Resolved scheduling issues, communicated updates, and handled client inquiries and feedback - Maintained timekeeping records, scheduling systems, and staff data with accuracy - Liaised with internal teams, supported clerical tasks, and ensured workplace safety compliance
- Performed clerical tasks, managed mail, office supplies, and payment processing - Handled calls, inquiries, and provided front desk support to clients and staff - Maintained records, filing systems, and supported administrative process improvements - Processed payments, reconciled deposits, managed petty cash, and verified policy information
- Managed artist schedules, bookings, and resolved conflicts with stakeholders - Coordinated events, travel, logistics, and all engagement requirements - Handled contracts, permits, communications, and booking inquiries - Supported marketing efforts and supervised artists during engagements