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Gurpreet Singh

Customer Service Professional

Winnipeg,Mb

Summary

Customer-focused professional with experience in customer service, cash handling, and sales. Strong communication, problem-solving, and attention-to-detail skills. E-Commerce graduate with experience working in fast-paced environments and assisting customers. Seeking an entry-level position in banking or financial services.

Email: [email protected]Phone: 4372322033

Experience

Customer service — Safeway
2023 — 2026

Provided friendly and professional customer service. * Assisted customers with questions and service requests. * Processed cash, debit, and credit transactions accurately. * Handled returns, refunds, and customer concerns. * Worked with team members to support daily operations.

Customer service representative — Intouchcx
2023 — 2025

Assisted customers with questions, concerns, and service issues. * Resolved customer problems professionally and efficiently. * Maintained accurate customer records and information. * Handled sensitive information with confidentiality. * Worked effectively in a fast-paced environment.

Education

E-Commerce Professionals — Assiniboine Community College w/ Robertson College
2023 — 2024

Skills

Customer ServiceCash & Payment HandlingCommunicationProblem SolvingSales & Customer SupportAttention to DetailData EntryComputer SkillsTeamworkTime ManagementProfessionalismConfidentiality

Languages

English

Certifications

First Aid & CPR

Volunteer Experience

Auto sales
2025 — 2025

Assisted customers with general vehicle inquiries. * Communicated with customers and supported sales activities. * Helped understand customer needs and provide appropriate information. * Developed customer-service and relationship-building skills.

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