Halil Gurkan Sarac
Marketing&Business Development Manager
Vancouver
Summary
Results-driven business and marketing professional with over 15 years of experience across telecommunications, logistics (courier services), and the service sector, with a strong background in sales and marketing leadership. Holds a Bachelor’s degree in Business Administration and a Master’s degree in Marketing from Turkey. Most recently served as a Marketing Manager at a leading courier company in Turkey, where successfully led sales and marketing initiatives, drove brand growth, and strengthened customer acquisition strategies. Recently relocated to Canada and eager to contribute international experience, strategic thinking, and strong communication skills to a high-performing sales or marketing team.
Experience
• Handled, followed up, and resolved customer complaints and suggestions in a professional manner. • Analyzed customer feedback to identify improvement areas and helped develop consistent service procedures. • Maintained accurate records and managed customer information effectively. • Delivered solutions with a strong focus on problem-solving and customer satisfaction. • Provided high-quality customer support while managing multiple requests efficiently.
Planned and executed sales activities; prepared regular performance reports for senior management. • Managed product portfolio and inventory levels to support retail and alternative sales channels. • Developed and optimized sales channels and retail operations. • Built strong customer relationships with a focus on satisfaction and long-term loyalty. • Collaborated effectively with cross-functional teams to achieve sales targets. • Strengthened partner networks through relationship management and strategic networking.
Led new product development projects and managed corporate sales channels. Created national lottery campaigns with major brands like PepsiCo and Turkcell.
Developed marketing roadmaps based on competitor analysis and market research. Managed brand loyalty programs and high-profile partnerships with companies like Halkbank and Gratis. Oversaw the "Miniport" luggage transport project in cooperation with Turkish Airlines.
Managed end-to-end Amazon FBA operations, including product sourcing, branding, and global logistics. Consulted for Turkish manufacturers to successfully launch and scale their brands on the Amazon marketplace.
Successfully completed hundreds of deliveries across the Lower Mainland with high customer satisfaction ratings. Demonstrated deep knowledge of Vancouver’s geography, traffic patterns, and efficient route planning. Maintained a high level of professionalism and punctuality under tight deadlines.