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Hozana Afonso de Souza

International Trade Student

Calgary, AB

Summary

International Trade student with experience in customer service, sales, and daily business operations. Developing knowledge in supply chain, procurement, purchasing, logistics, and import and export processes. Organized, detail-oriented, and motivated to build a career in international trade and supply chain in Canada.

Experience

Sales Assistant / Pharmacy Counter Assistant — Drogaria Unifarma
04/2024 — Present

• Provide efficient customer service and assist customers with product selection and inquiries. • Process sales and payments accurately while maintaining attention to detail. • Organize products and maintain an orderly sales area. • Monitor product availability and support inventory organization. • Support daily store operations and collaborate effectively with team members.

Education

Technology Degree — UniFatecie
2025 — 2027

Skills

International TradeImport & ExportSupply Chain ManagementProcurementPurchasingLogisticsInventory ManagementMicrosoft ExcelCustomer ServiceOrganizationCommunicationAttention to Detail

Languages

Portuguese (Native)English (Intermediate – B1)French (Beginner)Spanish (Beginner)
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