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Jadia Wilson

Retail & Operations Professional

Toronto

Summary

Creative and detail-oriented professional with experience across retail, customer service, administration, and production. Comfortable working in fast-paced environments, supporting customers and team members, and keeping day-to-day operations organized. Brings a strong eye for presentation and experience working with products, materials, and customer-facing environments.

Experience

Hostess — PÜR & SIMPLE
Aug 2026 — Present

• Provide friendly and efficient customer service in a busy restaurant environment • Support front-of-house operations and maintain a clean, organized space • Work closely with team members to keep service running smoothly • Manage multiple tasks while maintaining attention to customers and presentation

Junior Graphic Designer — SHNIER, A GESCO COMPANY
Jan 2024 — Jan 2024

• Created and prepared marketing materials, sell sheets, catalogues, brochures, packaging, signage, and promotional materials • Supported showroom and product-related marketing needs for a large flooring and home-products company • Coordinated revisions and approvals while managing multiple projects and deadlines • Prepared files for print production and worked with production equipment and materials • Maintained accurate product information and consistent presentation across customer-facing materials • Worked with internal teams and supported requests from clients and business partners

Administrative Assistant — MYC GRAPHICS
Jan 2023 — Jul 2023

• Supported day-to-day office and production operations through administrative and customer-service tasks • Processed invoices and payments and maintained company records and databases • Managed inventory and assisted with incoming shipments, pickups, and order coordination • Organized employee documentation and general office files • Assisted with production-related tasks and maintained an organized work environment

Production Artist / Print Associate — THE UPS STORE
Jul 2023 — Sep 2023

• Assisted customers with printing, copying, finishing, and document-production needs • Prepared customer files for print and checked specifications before production • Created mockups and assisted with production of printed materials • Operated production equipment and maintained an organized work area • Managed multiple customer orders while meeting production deadlines

Retail Associate — THE COLOUR STUDIO, BENJAMIN MOORE
Feb 2022 — Aug 2026

• Assist customers with product selection and provide friendly, knowledgeable service • Support daily retail operations and maintain an organized sales floor • Help customers with product-related questions and purchases • Maintain product presentation and assist with general store needs

Education

COLLEGE DIPLOMA IN VISUAL AND CREATIVE ARTS AND DESIGN — Sheridan College
Jan 2020 — April 2022

Skills

Customer ServiceRetail OperationsStock & InventoryOrder CoordinationShipping & ReceivingProduct PresentationAdministrative SupportSales SupportPrint ProductionAttention to DetailTeam CollaborationPOS/Payment Handling

Certifications

Smart Serve Certification (2026)
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