Jadia Wilson
Retail & Operations Professional
Toronto
Summary
Creative and detail-oriented professional with experience across retail, customer service, administration, and production. Comfortable working in fast-paced environments, supporting customers and team members, and keeping day-to-day operations organized. Brings a strong eye for presentation and experience working with products, materials, and customer-facing environments.
Experience
⢠Provide friendly and efficient customer service in a busy restaurant environment ⢠Support front-of-house operations and maintain a clean, organized space ⢠Work closely with team members to keep service running smoothly ⢠Manage multiple tasks while maintaining attention to customers and presentation
⢠Created and prepared marketing materials, sell sheets, catalogues, brochures, packaging, signage, and promotional materials ⢠Supported showroom and product-related marketing needs for a large flooring and home-products company ⢠Coordinated revisions and approvals while managing multiple projects and deadlines ⢠Prepared files for print production and worked with production equipment and materials ⢠Maintained accurate product information and consistent presentation across customer-facing materials ⢠Worked with internal teams and supported requests from clients and business partners
⢠Supported day-to-day office and production operations through administrative and customer-service tasks ⢠Processed invoices and payments and maintained company records and databases ⢠Managed inventory and assisted with incoming shipments, pickups, and order coordination ⢠Organized employee documentation and general office files ⢠Assisted with production-related tasks and maintained an organized work environment
⢠Assisted customers with printing, copying, finishing, and document-production needs ⢠Prepared customer files for print and checked specifications before production ⢠Created mockups and assisted with production of printed materials ⢠Operated production equipment and maintained an organized work area ⢠Managed multiple customer orders while meeting production deadlines
⢠Assist customers with product selection and provide friendly, knowledgeable service ⢠Support daily retail operations and maintain an organized sales floor ⢠Help customers with product-related questions and purchases ⢠Maintain product presentation and assist with general store needs