Mohammad Yousuf
IT (Hardware / Software) Support Technician
Punjab, Pakistan
Summary
Motivated SE & CS student with hands-on experience in Windows, networking, and technical troubleshooting. Skilled in supporting users, configuring hardware and software, and documenting technical issues. Seeking an entry-level IT Support Technician role in Canada to contribute strong problem-solving skills and grow in systems and network support.
Education
Skills
Languages
Certifications
www.netacad.com/courses/c-plus-plus-essentials-1?courseLang=en-US
Projects
Installed and configured Windows and Linux systems. Diagnosed and resolved hardware, software, and network issues. Performed software updates, malware removal, and performance optimization. Assisted users with common technical problems.
Tested personal and academic applications for functionality and usability. Documented bugs and verified fixes. Designed test scenarios for Android and desktop projects.
Volunteer Experience
Led robotics-related activities and demonstrations as part of the university's student ambassador program. Coordinated with students and faculty to organize technical events and workshops. Assisted participants with robotics concepts, problem-solving, and teamwork. Strengthened leadership, communication, and technical presentation skills.
Awards & Distinctions
Awarded in recognition of leadership and contributions as Robotics Team Lead during the Student Ambassador Program at NUTECH.