Makayla Parkin
Retail Associate
Niagara Falls, ON
Summary
Customer-focused retail professional with over 5 years of experience in beauty and retail environments, including leadership and management responsibilities. Proven ability to train and support team members, maintain efficient store operations, and deliver exceptional customer service. Highly organized, reliable, and skilled in sales, inventory management, and meeting performance targets in fast-paced settings.
Experience
• Trained and onboarded new employees for existing and new store locations • Opened and closed the store while following operational and security procedures • Created and tracked monthly sales quotas using Microsoft Excel • Processed transactions using an in-house POS system • Received, organized, and stocked inventory transfers • Placed and managed bulk client orders • Participated in weekly Microsoft Teams meetings
• Received and organized weekly stock transfers • Delegated tasks to team members to ensure efficient workflow • Maintained store cleanliness and merchandising standards • Prepared deposits, completed bank runs, and assisted with staff scheduling
• Assisted customers with product selection and provided recommendations • Demonstrated cosmetic and skincare products and explained proper usage • Performed makeup and skincare applications • Processed transactions accurately using POS systems • Stocked merchandise and maintained inventory organization • Followed daily cleaning and sanitation procedures