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Morgan Osborne

Miss

Canmore, AB

Summary

Friendly, organized, and adaptable professional with experience in reception, administrative support, customer service, cash handling, ordering, cleanliness, and client care. Currently working as both a Receptionist and Soft Tech at Dermapure, with experience working in a professional clinic environment and handling multiple responsibilities in a fast-paced setting. Also experienced in hospitality

Email: [email protected]Phone: 4039960386

Experience

Receptionist/soft techDermapure
05/13/2025 — Present

Provide friendly and professional reception and client service in a busy clinic environment. Manage appointments, scheduling, client communication, and administrative tasks. Assist with clinic operations as a Soft Tech and support practitioners and clients throughout appointments. Maintain cleanliness, organization, and professional standards throughout the clinic. Handle payments and cash transactions accurately. Assist with product ordering, inventory, and maintaining appropriate stock levels. Communicate professionally with clients and address questions and concerns. Maintain attention to detail while managing multiple tasks in a fast-paced environment

Nail tech/hair stylistThe Loft
10/27/2025 — Present

Provide professional nail and hair services while creating a welcoming client experience. Manage appointment scheduling, client communication, payments, and service transactions. Maintain a clean, organized, and sanitary workstation. Manage personal inventory and product ordering. Build and maintain positive client relationships. Provide personalized services based on individual client needs and preferences. Manage business responsibilities independently, including bookings, customer service, and maintaining professional standards

ServerThe Rose and Crown
05/01/2025 — Present

Provide attentive and friendly customer service in a busy restaurant environment. Accurately process cash, debit, and credit transactions. Manage multiple tables and priorities while maintaining attention to detail. Communicate effectively with customers and team members. Maintain cleanliness and organization of work areas. Work efficiently as part of a fast-paced team.

Shift supervisor/BaristaStarbucks
05/01/2024 — 04/09/2025

Provided consistent, friendly customer service in a high-volume environment. Handled cash and financial transactions accurately. Supported daily store operations and helped maintain a clean and organized environment. Assisted with ordering, inventory, and product organization. Supported and directed team members during shifts. Helped resolve customer concerns professionally and efficiently. Managed multiple priorities while maintaining company standards for service and cleanliness.

Education

Certificate Mc College
09/01/2022 — 06/01/2023

Skills

Reception & Administrative SupportAppointment SchedulingCustomer Service Cash Handling & POS Ordering & Inventory ManagementClient CommunicationOrganization & Time ManagementClinic Environment ExperienceCleanliness & SanitationMultitasking in Fast-Paced EnvironmentsTeam Leadership & CollaborationProblem SolvingProfessional CommunicationBeauty & Personal Care Services

Languages

English
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