Rajneet Kaur
Customer Service Representative | Administrative Assistant
Brampton, ON
Summary
Detail-oriented and customer-focused professional with experience in customer service, reception, administrative support, and data entry in fast-paced environments. Skilled in handling customer inquiries, scheduling appointments, managing documentation, and maintaining accurate records using Microsoft Office. Strong organizational, communication, and problem-solving skills with the ability to multitask and meet deadlines.
Experience
Performed administrative and customer service duties in a busy repair shop environment. Answered phone calls, responded to customer inquiries, and scheduled service appointments. Created invoices, processed payments, and maintained customer records. Entered service and customer information into Excel spreadsheets and maintained accurate documentation. Organized files, receipts, and service records for record keeping and easy access. Coordinated with technicians and customers regarding service updates and timelines. Provided general office support and ensured smooth daily operations.
Supported daily warehouse operations including order processing, inventory handling, and documentation. Assisted with quality control by inspecting products for defects and verifying product quality. Maintained accurate records and ensured attention to detail in shipments and inventory. Worked in a fast-paced team environment to meet deadlines and productivity targets. Assisted with inventory organization, labeling, and stock management. Followed company procedures, safety policies, and quality standards. Helped train new employees on warehouse processes and safety procedures.
Managed front desk operations and greeted clients in a professional manner. Answered phone calls and email inquiries from clients regarding services and appointments. Scheduled client appointments and maintained appointment calendar. Entered client information and documents into computer systems and maintained records. Assisted with document preparation, filing, and administrative tasks. Communicated with clients to provide updates and collect required documents. Maintained organized filing system and ensured accuracy of documentation.