Redouane ABALLAOUI
Telecom and network engineer/ Digital Marketing Manager
Tangier, Morocco
Summary
After more than ten years of career with Maroc Telecom as technical and telecom manager, I decided to direct my career towards the field of digital marketing, with a solid know-how in the digital field I joined Nostrum Media
Experience
Management and implementation of an online complaints management system Continuous improvement of the QOS Development of network anomaly books on the ground- Ensure regular reporting of network performance indicators Planning and monitoring of ADSL, LL+, XDSL, FO, PSTN installations Continuous improvement of network indicators (B2B, B2C) Design and administration of access networks (copper, optical) Deployment and architecture of fiber optic and copper networks.
Management and coordination of web projects Management and coordination of e-commerce projects Analysis of customer needs and management of appropriate digital strategies and actions Set up KPIs per project and monitor them Management of customer accounts and personalized follow-up Management of campaigns on different platforms such as Meta, Google, Tiktok, Linkdin .... Ensuring deliverables to the client Ensure compliance with deadlines and budgets Team management and content improvement
Management and coordination of marketing project of WD-40 Morocco & Tunisia Management and coordination of web projects Management and coordination of e-commerce projects Analysis of customer needs and management of appropriate digital strategies and actions Set up KPIs per project and monitor them Management of customer accounts and personalized follow-up Management of campaigns on different platforms such as Meta, Google, Tiktok, Linkdin .... Ensuring deliverables to the client Ensure compliance with deadlines and budgets Team management and content improvement