UELA MAE LABORCE
MRS
SURREY,BC
Summary
Highly motivated and customer-focused professional with over 5 years of experience in retail operations, customer service, inventory management, and team supervision. Proven ability to manage daily business operations, lead teams, resolve customer concerns, and maintain high standards of service. Strong organizational, communication, and problem-solving skills with a commitment to delivering exceptional customer experiences and supporting business growth.
Experience
* Managed daily retail store operations and supervised staff. * Ensured excellent customer service and efficient store performance. * Monitored inventory levels and coordinated stock replenishment. * Assisted in sales planning and merchandising activities. * Trained and supported team members to improve productivity. * Maintained compliance with company policies and operational standards.
* Assisted customers by resolving inquiries and concerns efficiently. * Provided product and service information to clients. * Maintained high customer satisfaction through professional communication. * Handled customer accounts and documented interactions accurately.
* Conducted audits of cashier transactions and ticketing records. * Verified cash balances and reconciled discrepancies. * Prepared reports and maintained accurate financial documentation. * Ensured compliance with company policies and procedures.